If you cannot find an answer to your question in our FAQ above, please, contact us via this form. We will respond within 12 hours. If you need to speak with our support and customer care representative you can find the phone numbers here.
FREQUENTLY ASKED QUESTIONS
What is BNESIM?
Forget about roaming costs. Forget about the hours spent desperately looking for free WiFi connections. BNESIM 4G LTE SIM card works in 170 countries, covering the world at affordable prices.
We have flat plans valid in the 64 Internet Home Countries (IHC) without expiration. We have got specific rates for the other countries.
For more details click here.
What are the benefits of BNESIM?
1. Coverage in 170 countries with cost effective National plans
2. Access to 64 Worldwide Internet Home Countries (IHC) without expiration.
3. UNLIMITED FREE international calls between BNESIM users + very affordable rates for International calls to talk with anyone in the Globe.
4. Claim your International roaming FREE phone number choosing from 40+ different countries.
5. Get rid of the tensions looking for mobile shops and recharging with the complicated numbers. You can top up, check your balance and get new numbers in One click.
What are the rates of BNESIM?
For further information, visit our store for the plans and pricing.
Do you have different plans?
For further information, visit our store for the plans and pricing.
Will I get a free SIM card?
How do I make my top up?
How to select the caller ID?
Do I need to activate the data plans beforehand?
How do I make a call?
Will I get a free-talk time?
Do you have Corporate plans?
Can I access the Internet with BNESIM?
How do I connect with the Customer Care?
888 (from BNESIM app)
+85258039364 (Hong Kong)
+12512724984 (USA)
+44752061887 (UK)
+390687809460 (Italy)
+34965021355 (Spain)
+33973728109 (France)
+353768887618 (Ireland)
+61264245455 (Australia)
+552139588859 (Brazil)
+5117070392 (Peru)
or sending a message to:
+447520618887 (WhatsApp)
https://telegram.me/BNESIM_BOT (Telegram)
You can also mail us at: support@bnesim.com or customercare@bnesim.com.
How can I choose my phone number?
How will I get extra number?
Getting in touch with you will no longer be a problem. Your family, friends and colleagues can call you anywhere you are at national rates!
Visit your Selfcare, search for the “Get a new number” area and discover how cheap and easy is activating a new number from the nation you prefer.